Shipping Duration:
- Standard shipping takes 7-14 business days for all wigs except READY-TO-SHIP.

READY-TO-SHIP Shipping:
- READY-TO-SHIP wigs typically ship within 1-5 business days.

Shipping Carrier:
- We use UPS ground shipping for all orders.

Lace Closure vs. Lace Frontals:
- Frontals span from ear to ear, with variations like 13x4 (13 inches across, 4 inches back)

13x6 (13 inches across, 6 inches back).

Achieve versatile styling with frontals and 5x5, 6x6, 7x7 closures.
- Closures include 4x4, 5x5, 6x6, and 7x7, perfect for middle or side parts. They are more beginner-friendly.

Density Difference (150% vs. 180%):
- 150% offers a natural look with added fullness (Medium Heavy), suitable for 1-2 bundles with frontal/closure.
- 180% is thicker (heavy fullness), ideal for 2-3 bundles with frontal/closure.

Wig Sizes:
- Brazilian virgin hair wigs are size MEDIUM (22-22.5 inches).
- Indian virgin hair collection offers SMALL/MEDIUM/LARGE options.
Please Measure your head for the correct fit before purchasing.

Head Circumference Measurement:
- Wrap a measuring tape around your head's circumference, leaving a little room. Refer to our size chart on the site.

Hair Authenticity:
- Yes, our hair is 100% human.

Bundles Needed for Full Head Installation:
- 8”-14”: 2 bundles
- 16”-26”: 3 bundles
- 28”-32”: 4 bundles

Lifespan:
- Brazilian Virgin hair: 2+ years with proper care.
- Indian Virgin hair: 4+ years with proper care.

Customization:
- Includes pre-plucked hairline, bleached knots, middle/side/no part, and baby hair.

Customization Inclusion:
- Customized wigs or ready-to-ship collection wigs come pre-customized.

Dyeing/Bleaching:
- Yes, you can dye up to #27. Professional stylist recommended. We're not responsible for any damage caused by dye/bleach.

Baby Hair Inclusion:
- Customized wigs include special custom baby hair. Uncustomized wigs come with baby hair to be customized by yourself or your stylist.
Option to Select None 

Securing the Wig:
- Use Professional Lace glue, Got2b and Got2b spray, or an elastic band for a snug fit.

Glueless Wigs:
- Yes, we offer glueless wigs.

Making a Wig Glueless:
- Add an elastic band.

Restoring Wave/Curl Pattern:
- Yes, it will return after being straightened. Just add water and leave-in conditioner or deep condition.

Hair Care Product Recommendations:
- Tresemme, Aussie Moist, OGX, and Argan Oil products are recommended.

Tangled Extensions:
- Excessive heat, lack of heat protectant, and infrequent deep conditioning can cause tangling. Regular deep conditioning is essential to remove product buildup and maintain moisture.